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Adult Protective Services

What is Protective Services for Adults?
Protective Services for Adults (PSA) is a  New York State-mandated program which is provided without regard to income to assist adults age 18 or older who, because of mental or physical impairment, can no longer provide for their basic needs for food, clothing, shelter, or medical care, or protect themselves from neglect, abuse, or hazardous situations, and who have no one willing and able to help in a responsible manner.
What Can Protective Services for Adults Offer?

  • Investigation
  • Assessment
  • Counseling
  • Case Management
  • Advocacy
  • Money Management
  • Housing Referrals
  • Crisis Intervention
    1. Short-Term Involuntary protective Service Orders (imminent risk of death or serious physical harm).
    2. Admission to a Psychiatric Facility in conjunction with Mental Health Professionals and/or the police to a person at risk of harm to himself or others.
  • Orders of Protection
  • Guardianship
  • Petition the court when APS Supportive Services are not enough to ensure safety due to legal incompetence.

Where Can I Get Additional Information?
Visit your Local Social Service Center at 797 Broadway from 8:30AM to 4:30PM Monday through Friday, except holidays, or call (518) 344-2830 during the workweek.  For evenings (after 4:30 PM) and weekends call Emergency Services at (518) 382-0383.